General conditions of purchase
Https://ngcastillos.com is an e-commerce website (hereinafter, “the Online Store”) owned by Ingenious Exclusives, S.L., registered in the Commercial Register of Barcelona, with address at C/ Pau Claris 97 4-1 08009 Barcelona and with Tax Identification Code number B67519181.
The Customer is the natural or legal person who hires the products or services marketed from the Online Store.
1. The Online Shop
Https://ngcastillos.com is dedicated to selling away plastic toys and printing with 3D technology.
2. Information and data
The use of this website is for over 18 years and the user states that it is older.
Https://ngcastillos.com it's global.
Https://ngcastillos.com reserves the right to modify the contents, products or services marketed from the website, as well as the commercial offers presented at any time.
Https://ngcastillos.com makes every effort within its means to offer the information contained on the website truthfully and without typographical errors. In the event that at some point there was some error of this type, at all times alien to the will of Http://ngcastillos.com, it would immediately be corrected. If there was a typographical error at any of the prices shown and some Customer would have made a purchase decision based on that error, Https://ngcastillos.com you will notify the Customer of this error and the customer will have the right to rescind your purchase at no cost on your part.
The contents of the website Https://ngcastillos.com may, at times, show provisional information on some products. In the event that the information provided does not correspond to the characteristics of the product, the Customer shall have the right to rescind its purchase without any cost on its part.
3. Purchase procedure
To make a purchase, the Customer must select the products you want to purchase and add them to the shopping cart by pressing the “Buy” button. Once you have added the products you want to buy to the cart, you must click on the “Pasar per box” button.
To process the order, you must provide the data requested, unless you have registration as a customer, and choose the payment method you prefer. Once the information requested and accepted the order by the Customer has been provided, the purchase has been made. ATTENTION: The price expressed does not include the shipping costs that can be generated as the rates vary depending on the destination and the weight of the final order.
4. Applicable taxes
The prices of the products displayed on the Http:// website/ngcastillos.com, include the Added Value Tax (VAT) which, if any, is appropriate to apply.
Purchases to be delivered within the territory of any of the member states of the European Union shall be subject to VAT. The purchases to be delivered in territories of non-member States of the European Union, Canary Islands, Ceuta or Melilla will be exempt from VAT.
5. Payment form
When making the order, the customer can freely choose to pay for the purchases made by bank card, paypal or transfer. In certain cases and to prevent possible Https:// frauds/ngcastillos.com reserves the possibility of requesting a specific payment form in the event that the identity of the buyer is not fed up.
6. Shipping of products
The Online Store offers different shipping systems. The Customer may select the shipping form from among the possible for your shipping area. It should take into account that the delivery times, the quality of the service, the delivery point and the cost will be different for each form of transport and that the same is made by transport operators and not by the Online Store.
Https://ngcastillos.com sends orders to your customers through different transport companies of recognized national and international prestige. The date of delivery at the Customer's address will be between 24 - 72 hours (as long as a different date is not communicated to the customer), from the date of payment and issuance of the order from the warehouse and will depend on the availability of the chosen product and the shipping area. Transport times are indicative.
7. Customer Rights and Return Policy
Https://ngcastillos.com does not guarantee to your Customers the availability or delivery time of the products offered from the website, except that of the products in which a specific warranty or availability is expressly quoted.
Https://ngcastillos.com guarantees your customers the possibility to cancel your order at any time and at no cost provided that the cancellation is communicated before the order has been made available to the carrier for shipping.
Given the nature of the product, returns will be admitted from those products that present breakages due to causes of transport and/or quality is not correct (for reasons of hygiene) for this purpose the Customer will have a period of 14 calendar days from the receipt of the order to resolve the contract and make the return of the purchased product. The Customer will communicate to Https://ngcastillos.com within the stipulated time limit and by any means admitted to law, their desire to exercise the right to terminate the contract. The returned order must be delivered along with the delivery albaran and in its case invoice issued to Http://ngcastillos.com
If a product other than that requested by the Customer was delivered by Http:// error/ngcastillos.com, this will be removed and the correct product will be delivered to you without any additional charge for the Customer. For any incident related to the return of items from our store you can contact the Customer Service department via email: info@ngcastillos.com or by phone 93782382 .
8. Customer obligations
Https client:/ngcastillos.com is committed at all times to providing accurate information about the data requested in the user registration or ordering forms, and to keep them updated at all times.
The Customer accepts the present general conditions contained in this contract.
Https://ngcastillos.com, will provide the Customer with an identifier and password (according to the case, chosen by the Customer). The Customer undertakes to keep its personal access keys confidential and with the utmost diligence.
9. Security and confidentiality
Https://ngcastillos.com guarantees security and confidentiality in all your transactions. All banking operations are performed through a secure server, based on the SSL standard that protects the data.
All personal data provided by the Customer to Https://ngcastillos.com will be included in a personal data file created and maintained under the responsibility of SL Industrial Exclusives. In compliance with the Organic Law 15/1999 of 13 December, on the Protection of Personal Data, the Customer can at all times exercise the rights of access, rectification, cancellation and opposition to your personal data by e-mail to info@ngcastillos.com.
10. Availability
Https://ngcastillos.com does not guarantee the continuous and permanent availability of the online store service. It is thus exempted from any liability for any damage caused as a result of the lack of availability of the online store. In these cases, SL Industrial Exclusives, you will make your best efforts to notify the interruption in advance of 24 hours. Https://ngcastillos.com will not be responsible for the interruption, suspension or termination of the online store service.
11. Timetable
Https://ngcastillos.com shopping can be done 24 hours a day, 7 days a week, all year round.
12. Applicable legislation and competent jurisdiction
The sale made with Https://ngcastillos.com are subject to spanish legislation. In case of any conflict or discrepancy, the competent jurisdiction shall be the one that establishes Spanish legislation in its consumer and user law.
13. Nulity and ineffectiveness of clauses
If any clause included in these General Conditions is declared, in whole or in part, null or ineffective, such nullity or ineffectiveness will only affect that provision or the part of it that is null or ineffective, the present general conditions remain in all other things, considering that provision in whole or in part not included.